How To Fix LSO213 - SCORM - Display information

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 213

• Message text: SCORM - Display information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO213 - SCORM - Display information ?

  The SAP error message LSO213 SCORM - "Display information" typically occurs in the context of SAP Learning Solution (LSO) when there is an issue related to the SCORM (Sharable Content Object Reference Model) content being accessed or displayed. This error can arise due to various reasons, including configuration issues, content packaging problems, or system settings.
  Causes:
  
  SCORM Content Issues: The SCORM package may not be correctly structured or may be missing required files.
  Configuration Problems: The Learning Solution may not be properly configured to handle SCORM content.
  Content Version Compatibility: The version of SCORM used in the content may not be compatible with the SAP LSO version.
  User Permissions: The user may not have the necessary permissions to access the SCORM content.
  Browser Compatibility: The browser being used may not support the SCORM content properly.
  
  Solutions:
  
  Check SCORM Package: Ensure that the SCORM package is correctly structured and includes all necessary files (e.g., imsmanifest.xml).
  Review Configuration: Verify that the SAP LSO is configured to support SCORM content. This includes checking the settings in the SAP system for SCORM compatibility.
  Update Content: If the SCORM version is outdated or incompatible, consider updating the content to a version that is supported by your SAP LSO.
  User Access: Check the user roles and permissions to ensure that the user has access to the SCORM content.
  Browser Testing: Test the SCORM content in different browsers to rule out browser compatibility issues. Ensure that the browser settings allow for the execution of SCORM content.
  Logs and Debugging: Check the SAP system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SCORM Standards: Familiarize yourself with SCORM standards and specifications to ensure that your content adheres to them.
  SAP Documentation: Refer to SAP's official documentation for Learning Solution and SCORM integration for detailed configuration steps and troubleshooting tips.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.