How To Fix LSO212 - No entries exist for participant and learning object

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 212

• Message text: No entries exist for participant and learning object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO212 - No entries exist for participant and learning object ?

  The SAP error message LSO212 ("No entries exist for participant and learning object") typically occurs in the context of SAP Learning Solution (LSO) when trying to access or process data related to a learning event or participant. This error indicates that the system cannot find any entries in the database that match the specified criteria for the participant and the learning object.
  Causes:
  
  Missing Data: The participant may not be registered for the specific learning object (course or event) you are trying to access.
  Incorrect Selection: The selection criteria used to retrieve the data may be incorrect or too restrictive, leading to no matching entries.
  Data Deletion: The entries for the participant or learning object may have been deleted or not created properly.
  Authorization Issues: The user may not have the necessary authorizations to view the data related to the participant or learning object.
  Configuration Issues: There may be configuration issues in the Learning Solution module that prevent the proper linking of participants to learning objects.
  
  Solutions:
  
  Check Participant Registration: Verify that the participant is indeed registered for the learning object. You can do this by checking the relevant tables or using transaction codes related to LSO.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the data are correct. Adjust the filters to broaden the search if necessary.
  Data Integrity Check: Check if the data for the participant and learning object exists in the database. You can use transaction codes like SE16 or SE11 to view the relevant tables (e.g., HR_LSO_PARTICIPANT, HR_LSO_EVENT).
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  Configuration Review: If the issue persists, review the configuration settings in the Learning Solution module to ensure that everything is set up correctly. This may involve checking the integration between different components of the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LP10 (for learning event management), LP21 (for participant management), and SE16 (for table display).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Learning Solution for more detailed information on managing participants and learning objects.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Learning Solution for further assistance.