How To Fix LSO051 - 'External Catalog Connection' infotype (5042) is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 051

• Message text: 'External Catalog Connection' infotype (5042) is missing

What causes this issue?

The course type is flagged in the <ZK>Delivery Method</> infotype
(5007) as a WBT that is addressed by means of an external Learning
Management System.
The course <ZH>must</> have the <ZK>External Catalog Connection</>
infotype (5042) stored for it.
These requirements are not fulfilled by the current course type.

System Response

No booking will be made for the WBT.

How to fix this error?

If you are attempting to make a booking for the course, contact your
training administrator about the error.
If the error occurred during administration of the course catalog,
check the settings made for the <ZK>External Catalog Connection</>
infotype (5042) stored for the course.

Procedure for System Administrators

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO051 - 'External Catalog Connection' infotype (5042) is missing ?

  The SAP error message LSO051 indicates that the system is unable to find the external catalog connection for the infotype 5042 (External Catalog Connection) in the Learning Solution (LSO) module. This typically occurs when there is a configuration issue or missing data related to the external catalog setup.
  Cause:
  
  Missing Configuration: The external catalog connection may not be configured correctly in the system.
  Incorrect Infotype Data: The infotype 5042 may not have been maintained properly, leading to missing entries.
  Authorization Issues: The user may not have the necessary authorizations to access the external catalog.
  System Errors: There could be underlying system issues or inconsistencies in the database.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO and navigate to the Learning Solution configuration.
  Ensure that the external catalog connection is properly defined under the relevant settings.
  Verify that the connection parameters (like URL, credentials, etc.) are correct.
  
  
  
  Maintain Infotype 5042:
  
  Use transaction code PA30 to check the infotype 5042 for the relevant personnel number.
  Ensure that the external catalog connection is correctly maintained and that all required fields are filled out.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the external catalog.
  Check the roles and profiles assigned to the user and make adjustments if necessary.
  
  
  
  System Check:
  
  If the above steps do not resolve the issue, check for any system errors or inconsistencies.
  You may need to consult with your SAP Basis team to check for any underlying issues in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the Learning Solution and external catalog connections for any specific guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  PA30 for maintaining infotypes.
  
  
  Infotype 5042: This infotype is specifically used for maintaining external catalog connections in the Learning Solution.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the LSO051 error message.