How To Fix LRM395 - You cannot change customer-specific setting &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LRM - Customizing

  • Message number: 395

  • Message text: You cannot change customer-specific setting &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message LRM395 - You cannot change customer-specific setting &1 ?

    The SAP error message LRM395, which states "You cannot change customer-specific setting &1," typically occurs when a user attempts to modify a configuration or setting that is defined as customer-specific in the SAP system. This restriction is in place to prevent unauthorized changes to critical settings that could affect the system's behavior or integrity.

    Cause:

    1. Authorization Issues: The user may not have the necessary permissions to change customer-specific settings.
    2. System Configuration: The setting may be locked or protected due to system configuration rules.
    3. Transport Management: The setting might be part of a transport request that is not yet released or is in a different status.
    4. Custom Development: The setting could be part of a custom development that restricts changes to certain users or roles.

    Solution:

    1. Check Authorizations: Ensure that the user has the appropriate authorizations to make changes to customer-specific settings. This can be done by reviewing the user's roles and permissions in the SAP system.
    2. Consult with Basis Team: If the setting is locked or protected, consult with the SAP Basis team or system administrator to understand the reason and whether it can be changed.
    3. Review Transport Requests: If the setting is part of a transport request, check the status of the transport. If it is not released, you may need to wait until it is or work with the transport management team.
    4. Documentation and Guidelines: Refer to any documentation or guidelines provided by your organization regarding changes to customer-specific settings. There may be specific procedures to follow.
    5. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SE03 (Transport Organizer Tools) or SE09 (Transport Organizer) to manage transport requests.
    • Authorization Objects: Check for relevant authorization objects that control access to customer-specific settings, such as S_TCODE for transaction codes or S_USER_AUTH for user authorizations.
    • SAP Notes: Look for SAP Notes related to this error message for any specific patches or updates that may address the issue.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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