Do you have any question about this error?
Message type: E = Error
Message class: LRM - Customizing
Message number: 396
Message text: You cannot delete customer-specific setting &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
LRM396
- You cannot delete customer-specific setting &1 ?The SAP error message LRM396, which states "You cannot delete customer-specific setting &1," typically occurs when you attempt to delete a configuration or setting that is defined as customer-specific in the SAP system. This error is often encountered in the context of customizing settings, such as those related to the Logistics module or other areas where customer-specific configurations are prevalent.
Cause:
- Customer-Specific Settings: The setting you are trying to delete is marked as customer-specific, meaning it is intended to be retained for the specific needs of the customer or organization.
- Authorization Issues: You may not have the necessary authorizations to delete customer-specific settings.
- System Restrictions: Certain settings are protected by the system to prevent accidental deletion, especially if they are critical to business processes.
Solution:
- Review the Setting: Check the specific setting you are trying to delete. Ensure that it is indeed safe to remove and that it is not being used in any active processes.
- Consult Documentation: Refer to SAP documentation or help resources to understand the implications of deleting the specific setting.
- Authorization Check: Ensure that you have the necessary authorizations to perform the deletion. If not, contact your SAP security administrator to obtain the required permissions.
- Use Transaction Codes: If applicable, use the appropriate transaction codes (like SPRO for customizing) to navigate to the setting and see if there are options to modify or deactivate it instead of deleting.
- Contact SAP Support: If you are unsure about the implications of deleting the setting or if you believe it should be deletable, consider reaching out to SAP support for guidance.
Related Information:
By following these steps, you should be able to address the error message LRM396 effectively.
Get instant SAP help. Start your 7-day free trial now.
LRM395
You cannot change customer-specific setting &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
LRM394
You cannot access customer-specific setting &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
LRM401
Error in XML processing
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
LRM402
XML validator does not exist in the Java stack
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.