How To Fix LRM394 - You cannot access customer-specific setting &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: LRM - Customizing

  • Message number: 394

  • Message text: You cannot access customer-specific setting &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message LRM394 - You cannot access customer-specific setting &1 ?

    The SAP error message LRM394, which states "You cannot access customer-specific setting &1," typically occurs when a user tries to access a configuration or setting that is either not available to them or does not exist in the system. This error is often related to authorization issues or missing configuration settings.

    Causes:

    1. Authorization Issues: The user may not have the necessary permissions to access the specific customer setting.
    2. Missing Configuration: The customer-specific setting referenced by &1 may not be defined in the system.
    3. Incorrect Customization: There may be an issue with how the customer-specific settings were configured or implemented.
    4. System Environment: The error may arise if the user is in a different client or environment where the settings are not available.

    Solutions:

    1. Check Authorizations:

      • Verify that the user has the necessary authorizations to access the customer-specific settings. This can be done by checking the user's roles and authorizations in transaction code SU53 or PFCG.
      • If the user lacks the required permissions, an administrator may need to adjust their roles.
    2. Verify Configuration:

      • Check if the customer-specific setting exists in the system. This can be done by navigating to the relevant configuration area in the SAP system.
      • If the setting does not exist, it may need to be created or reconfigured.
    3. Consult Documentation:

      • Review any documentation related to the specific customer setting to ensure it has been set up correctly.
      • If there are any notes or guidelines provided by SAP regarding this setting, they should be followed.
    4. Check Client Settings:

      • Ensure that the user is working in the correct client where the customer-specific settings are defined. If the settings are client-specific, they may not be available in other clients.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (to analyze authorization issues) and PFCG (to manage roles and authorizations).
    • SAP Notes: Search for SAP Notes related to LRM394 for any specific patches or updates that may address this issue.
    • Documentation: Review the SAP Help Portal or relevant configuration guides for more detailed information on customer-specific settings.

    By following these steps, you should be able to diagnose and resolve the LRM394 error in your SAP system.

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