How To Fix LR406 - Error when sending mail to &1 for personnel no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 406

• Message text: Error when sending mail to &1 for personnel no. &2

What causes this issue?

An error occurred sending the mail to &v1& for personnel number &v2&.

System Response

The system did not send a mail to &V1&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LR406 - Error when sending mail to &1 for personnel no. &2 ?

  The SAP error message LR406 typically indicates an issue with sending emails related to personnel records. The message format suggests that there is a problem when attempting to send an email to a specific recipient (indicated by &1) for a specific personnel number (indicated by &2).
  Cause:
  
  Invalid Email Address: The recipient's email address may be incorrect or not properly configured in the system.
  Missing Email Configuration: The SAP system may not be configured correctly for sending emails, such as missing SMTP settings.
  User Not Maintained: The personnel number may not have a valid email address maintained in the user profile.
  Authorization Issues: The user attempting to send the email may not have the necessary authorizations to send emails.
  Mail Server Issues: There could be issues with the mail server itself, such as it being down or misconfigured.
  
  Solution:
  
  Check Email Address: Verify that the email address for the recipient is correct and properly formatted in the user master record (transaction code SU01).
  Maintain Email in User Profile: Ensure that the email address is maintained in the user profile for the personnel number in question.
  SMTP Configuration: Check the SMTP configuration in the SAP system (transaction code SCOT) to ensure that it is set up correctly for sending emails.
  Authorization Check: Ensure that the user has the necessary authorizations to send emails. This can be checked in the user roles and profiles.
  Test Mail Functionality: Use transaction SOST to check the status of sent emails and see if there are any errors logged there.
  Check Mail Server: If the above steps do not resolve the issue, check with your IT department to ensure that the mail server is operational and correctly configured.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring email settings and troubleshooting email issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the LR406 error in SAP.