How To Fix LR311 - Time Sheet document does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: LR - CATS: Cross-Application Time Sheet

• Message number: 311

• Message text: Time Sheet document does not exist

What causes this issue?

You tried to display a CATS document which no longer exists in table
CATSDB.

System Response

The document cannot be displayed.

How to fix this error?

Check whether the relevant document has been deleted or archived, or if
there is a system error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LR311 - Time Sheet document does not exist ?

  The SAP error message LR311, which states "Time Sheet document does not exist," typically occurs when the system is unable to find a time sheet document that is being referenced in a transaction or process. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes of LR311 Error
  
  
  Non-Existent Time Sheet Document: The time sheet document you are trying to access or process does not exist in the system. This could be due to incorrect document numbers or IDs.
  
  
  Document Deletion: The time sheet document may have been deleted or archived, making it unavailable for the current transaction.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the time sheet document.
  
  
  Incorrect Configuration: There may be configuration issues in the time management module that prevent the system from recognizing the time sheet document.
  
  
  Data Entry Errors: Errors in data entry, such as incorrect dates or employee IDs, can lead to the system being unable to locate the time sheet document.
  
  
  Solutions to LR311 Error
  
  
  Verify Document Existence:
  
  Check if the time sheet document exists in the system. You can do this by using transaction codes like CAT2 (Time Sheet Entry) or CATS_DA (Cross-Application Time Sheet) to search for the document.
  
  
  
  Check for Deletion or Archiving:
  
  Ensure that the time sheet document has not been deleted or archived. If it has been archived, you may need to restore it or access it through the archive.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the time sheet document. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  
  Correct Configuration:
  
  If there are configuration issues, consult with your SAP Basis or Time Management consultant to review the settings related to time sheets and ensure they are correctly configured.
  
  
  
  Data Entry Validation:
  
  Double-check the data you are entering, such as employee IDs, dates, and document numbers, to ensure they are correct and correspond to existing records.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CAT2, CATS_DA, and others related to time management.
  SAP Documentation: Review SAP documentation related to time management and time sheet processing for additional insights and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the LR311 error and implement a suitable solution.