How To Fix LCM_COMMON173 - Document &1 is locked hence cannot be sent for esign

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_COMMON - Messages for Legal Content Management

• Message number: 173

• Message text: Document &1 is locked hence cannot be sent for esign

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_COMMON173 - Document &1 is locked hence cannot be sent for esign ?

  The SAP error message LCM_COMMON173 indicates that a document (identified by &1) is currently locked and cannot be sent for electronic signature (e-sign). This typically occurs in scenarios where the document is being edited, processed, or is in use by another user or transaction.
  Cause:
  
  Document Locking: The document is locked by another user or process. This can happen if someone is currently editing the document or if a previous transaction did not release the lock properly.
  System Configuration: There may be configuration settings in the SAP system that enforce document locking for certain operations.
  Transaction Errors: If there was an error in a previous transaction that left the document in a locked state, it may prevent further actions.
  
  Solution:
  
  Check Document Status: Verify if the document is indeed locked. You can do this by checking the document status in the relevant SAP transaction (e.g., using transaction codes like SE11, SE16, or specific transaction codes related to the document type).
  Identify Locking User: Use transaction code SM12 to view and manage locks. You can check which user or process is holding the lock on the document. If necessary, you can ask the user to release the lock or, if appropriate, you can delete the lock yourself (be cautious with this approach).
  Wait and Retry: If the document is locked by another user, you may need to wait until they finish their work and release the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks on documents. Check if there are any running jobs that might be causing the lock.
  System Restart: In rare cases, a system restart may be required to clear any persistent locks, but this should be done with caution and typically as a last resort.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and ST22 (to check dumps).
  User Permissions: Ensure that you have the necessary permissions to view and manage document locks.
  Documentation: Refer to SAP documentation or help resources for more detailed information on document management and locking mechanisms.
  
  By following these steps, you should be able to resolve the issue related to the LCM_COMMON173 error message.