How To Fix LCM_COMMON171 - Document &1 cannot be sent for esign as it is in status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: LCM_COMMON - Messages for Legal Content Management

• Message number: 171

• Message text: Document &1 cannot be sent for esign as it is in status &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LCM_COMMON171 - Document &1 cannot be sent for esign as it is in status &2 ?

  The SAP error message LCM_COMMON171 indicates that a document cannot be sent for electronic signature (e-sign) because it is in a status that does not allow for this action. The message typically includes two placeholders: &1 for the document identifier and &2 for the current status of the document.
  Cause:
  The error occurs when:
  
  The document is in a status that is not eligible for e-signing. Common statuses that may prevent e-signing include "Draft," "In Review," or "Rejected."
  The document may not have been fully completed or may require additional approvals before it can be sent for e-signature.
  There may be configuration settings in the SAP system that restrict e-signing based on document status.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status: Review the current status of the document (as indicated by &2). If it is in a non-final status, you may need to change it to a status that allows e-signing (e.g., "Approved" or "Final").
  
  
  Update Document: If the document is incomplete or requires additional information, make the necessary updates to complete it.
  
  
  Approval Process: Ensure that any required approvals have been obtained. If the document is pending approval, you may need to follow up with the relevant stakeholders.
  
  
  Configuration Review: If you have access to system configuration, check the settings related to e-signatures to ensure that they are correctly set up to allow e-signing for the desired document statuses.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on document statuses and e-signature processes.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Roles and Permissions: Ensure that the user attempting to send the document for e-signature has the necessary permissions to perform this action.
  Workflow Configuration: If your organization uses workflows for document approval, ensure that the workflow is functioning correctly and that the document has followed the necessary steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.