How To Fix KZ403 - System error: Error in function module 'K_GET_HIERARCHY'

SAP Error Message - Details

• Message type: E = Error

• Message class: KZ - Cost Object Repetitive Mfg / Process Mfg

• Message number: 403

• Message text: System error: Error in function module 'K_GET_HIERARCHY'

What causes this issue?

A system error occurred.

How to fix this error?

Please inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KZ403 - System error: Error in function module 'K_GET_HIERARCHY' ?

  The SAP error message KZ403, which states "System error: Error in function module 'K_GET_HIERARCHY'," typically indicates an issue related to the hierarchy retrieval process in the SAP system, particularly in the context of controlling (CO) or profitability analysis (CO-PA) modules. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying function module.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data that the function module is trying to access.
  Configuration Issues: Incorrect configuration settings in the controlling area, profit center, or other related settings can lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the function can also trigger this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that affect the function module.
  Transport Issues: If recent changes were transported to the system, they might not have been properly implemented or could have introduced errors.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like KAH1 (for cost centers) or KE52 (for profit centers) to check the consistency of the master data.
  Run consistency checks for the relevant data using transaction KKS1 or KKS2.
  
  
  
  Review Configuration:
  
  Verify the configuration settings in the controlling area and ensure that all necessary settings are correctly defined.
  Check the hierarchy settings in the controlling module to ensure they are set up correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the data and execute the function module.
  Use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the function module K_GET_HIERARCHY to identify the exact point of failure.
  Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues with the function module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KAH1, KE52, KKS1, KKS2, and SLG1 for troubleshooting.
  SAP Documentation: Review SAP documentation related to controlling and profitability analysis for additional insights into hierarchy management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the KZ403 error in your SAP system.