How To Fix KY387 - Saving was canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 387

• Message text: Saving was canceled

What causes this issue?

As you have selected 'Cancel' in the dialog box, your data was not saved

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

It was not saved.

How to fix this error?

If you want to save, select 'Continue' in the dialog box.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY387 - Saving was canceled ?

  The SAP error message KY387 ("Saving was canceled") typically occurs in the context of the Controlling (CO) module, particularly when dealing with cost center accounting, internal orders, or other related transactions. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Missing Required Fields: Certain mandatory fields may not be filled out correctly or are left blank.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as invalid cost elements or incorrect account assignments.
  System Configuration: Configuration settings in the CO module may not be set up correctly, leading to issues when trying to save data.
  Lock Entries: The document or data being processed may be locked by another user or transaction, preventing saving.
  Validation Errors: There may be validation rules in place that are not being met, causing the save operation to fail.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the input data for any missing or incorrect entries.
  Review Authorizations: Verify that the user has the necessary permissions to perform the action. If not, contact your SAP security administrator to adjust the authorizations.
  Data Validation: Check for any inconsistencies in the data. Ensure that all cost elements, account assignments, and other related data are valid and correctly configured.
  Configuration Review: Consult with your SAP CO configuration team to ensure that the settings are correct and that there are no issues with the configuration that could lead to this error.
  Check for Locks: Use transaction codes like SM12 to check for any lock entries that may be preventing the save operation. If locks are found, coordinate with the user who has the lock to resolve the issue.
  Review Validation Rules: If there are custom validation rules in place, review them to ensure that the data being entered complies with these rules.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KSB1 (Cost Centers: Actual Line Items), KOB1 (Orders: Actual Line Items), and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the CO module for best practices and guidelines on data entry and configuration.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.