How To Fix KY371 - No graphic call-up possible: deficient text

SAP Error Message - Details

• Message type: E = Error

• Message class: KY - Messages for SAP-EIS: Presentation

• Message number: 371

• Message text: No graphic call-up possible: deficient text

What causes this issue?

The graphic assumes that for each value which is displayed a text will
also be delivered. The texts are taken from the list. At least one of
the required texts is not available.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether all the rows and columns on the list have been furnished
with a text. If this is not the case enter a corresponding text.
It is worth noting that this situation normally arises in the context
of multi-language apllications. This means that first of all a report
is created with complete texts in a language.
Next, the report is carried out in a language for which a complete
translation has not been undertaken. In this case you should use the
translation transaction.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KY371 - No graphic call-up possible: deficient text ?

  The SAP error message KY371 "No graphic call-up possible: deficient text" typically occurs in the context of SAP's Controlling (CO) module, particularly when trying to generate graphical reports or visualizations that require descriptive text or labels. This error indicates that there is missing or insufficient text data that is necessary for the graphical representation.
  Cause:
  
  Missing Descriptive Text: The most common cause of this error is that the system is unable to find the necessary descriptive text for the data being processed. This could be due to missing entries in the master data or configuration settings.
  Incorrect Configuration: If the configuration settings for the report or the graphical representation are not set up correctly, it may lead to this error.
  Data Inconsistencies: There may be inconsistencies or issues with the underlying data that prevent the system from generating the required graphics.
  
  Solution:
  
  Check Master Data: Ensure that all relevant master data (e.g., cost centers, internal orders, etc.) has the necessary descriptive text. You can do this by navigating to the relevant master data transaction and verifying that the text fields are filled out.
  Review Configuration: Check the configuration settings for the report or graphical representation. Make sure that all required fields are properly configured and that there are no missing settings.
  Data Consistency Check: Run data consistency checks to identify any issues with the underlying data. This can help you pinpoint any discrepancies that may be causing the error.
  Update Texts: If you find any missing texts, update them accordingly. You can do this through the relevant transaction codes (e.g., KS01 for cost centers).
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the report or graphical representation you are trying to generate.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KS01 (Create Cost Center), KS02 (Change Cost Center), and KS03 (Display Cost Center) to manage master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions that may not be covered in standard documentation.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.