How To Fix KX812 - Comment is new

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 812

• Message text: Comment is new

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX812 - Comment is new ?

  The SAP error message KX812 ("Comment is new") typically occurs in the context of cost center accounting or internal orders when there is an attempt to post a transaction that includes a comment or note that is not recognized by the system. This can happen for various reasons, such as data entry errors, system configuration issues, or inconsistencies in the master data.
  Cause:
  
  New Comment Format: The comment being entered may not conform to the expected format or length defined in the system.
  Master Data Issues: The cost center or internal order may not be properly set up to accept comments.
  Authorization Issues: The user may not have the necessary permissions to add comments to the transaction.
  System Configuration: There may be configuration settings in the SAP system that restrict the use of comments in certain transactions.
  
  Solution:
  
  Check Comment Format: Ensure that the comment being entered adheres to the required format and length. If there are specific guidelines for comments, follow them closely.
  Review Master Data: Verify that the cost center or internal order is correctly configured to accept comments. Check if there are any restrictions or settings that need to be adjusted.
  User Authorization: Confirm that the user has the necessary authorizations to add comments. If not, contact your SAP security administrator to request the appropriate permissions.
  System Configuration: Consult with your SAP Basis or configuration team to review the settings related to comments in the relevant transaction. They may need to adjust the configuration to allow comments.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to cost center accounting or internal orders for guidelines on comment usage.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.