How To Fix KX721 - CPIC &: Communication link could not be created

KX721 - Overview

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 721

• Message text: CPIC &: Communication link could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX721 - CPIC &: Communication link could not be created ?

  The SAP error message KX721, which states "CPIC &: Communication link could not be created," typically indicates a problem with the communication between the SAP system and the database or another system. This error can arise from various issues, including network problems, configuration errors, or issues with the database itself.
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP application server and the database server.
  Database Configuration: The database may not be configured correctly, or the database service may not be running.
  SAP Profile Parameters: Incorrect settings in the SAP profile parameters related to the database connection.
  Firewall Settings: Firewalls may be blocking the necessary ports for communication.
  Incorrect Connection Parameters: The connection parameters (like hostname, port, user credentials) may be incorrect.
  Resource Limitations: The database server may be overloaded or out of resources, preventing new connections.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP server can reach the