How To Fix KX723 - CPIC password error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 723

• Message text: CPIC password error occurred

What causes this issue?

When logging onto another SAP system, a password error occurred.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Data transfer was terminated.

How to fix this error?

RESET N1
Check the client, user and password with which the system logs on to
the other SAP system. You can do this from the customizing menu
<LS>Data transfer -> External systems -> Transfer method</>.
In the other SAP system, check whether the user is a CPIC user.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KX723 - CPIC password error occurred ?

  The SAP error message KX723, which indicates a "CPIC password error occurred," typically arises when there is an issue with the connection between the SAP system and the database or another SAP system due to authentication problems. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Password: The most common cause is that the password for the user specified in the connection settings is incorrect.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Expired Password: The password for the user may have expired and needs to be reset.
  Configuration Issues: There may be issues with the configuration of the RFC (Remote Function Call) destination in the SAP system.
  Network Issues: Network problems could prevent proper authentication between systems.
  Database Issues: If the connection is to a database, there may be issues with the database user credentials.
  
  Solutions:
  
  Verify Credentials: Check the username and password being used for the connection. Ensure they are correct and up to date.
  Unlock User Account: If the user account is locked, unlock it using transaction code SU01 (User Maintenance) or contact your system administrator.
  Reset Password: If the password has expired, reset it using transaction code SU01 or ask your administrator to do so.
  Check RFC Destination: Use transaction code SM59 to check the configuration of the RFC destination. Ensure that the connection parameters are correct and that the user credentials are properly set.
  Test Connection: In SM59, you can test the connection to see if it is working correctly. This can help identify if the issue is with the connection settings.
  Review Logs: Check the system logs (transaction SM21) for any additional error messages that might provide more context about the issue.
  Network Configuration: Ensure that there are no network issues preventing the connection. This may involve checking firewalls, VPNs, or other network configurations.
  Database User Credentials: If connecting to a database, verify that the database user credentials are correct and that the user has the necessary permissions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to KX723 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation for CPIC and RFC connections for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the KX723 CPIC password error in your SAP environment.