How To Fix KX720 - Sender program does not collect hierarchy data

SAP Error Message - Details

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 720

• Message text: Sender program does not collect hierarchy data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX720 - Sender program does not collect hierarchy data ?

  The SAP error message KX720, which states "Sender program does not collect hierarchy data," typically occurs in the context of Profitability Analysis (CO-PA) when there is an issue with the configuration or data collection for a specific sender program. This error indicates that the system is unable to collect the necessary hierarchy data for the specified sender program.
  Causes:
  
  Incorrect Configuration: The sender program may not be properly configured to collect hierarchy data. This could be due to missing settings in the configuration of the Profitability Analysis module.
  Missing Hierarchy Data: The required hierarchy data may not exist in the system, or it may not be properly maintained.
  Data Collection Settings: The settings for data collection in the sender program may not be set to include hierarchy data.
  Authorization Issues: There may be authorization issues preventing the program from accessing the necessary data.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for the sender program in the Profitability Analysis module.
  Ensure that the settings for hierarchy data collection are correctly configured.
  
  
  
  Maintain Hierarchy Data:
  
  Verify that the necessary hierarchy data exists in the system.
  If it does not exist, create or maintain the required hierarchy data.
  
  
  
  Review Data Collection Settings:
  
  Check the data collection settings for the sender program to ensure that it is set to collect hierarchy data.
  Adjust the settings if necessary.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the program has the necessary authorizations to access the hierarchy data.
  If there are authorization issues, work with your SAP security team to resolve them.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the KX720 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches that could resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KE30 (Report for Profitability Analysis) and KE24 (Display Line Items).
  SAP Notes: Search for SAP Notes related to KX720 for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the KX720 error in your SAP system.