How To Fix KX720 - Sender program does not collect hierarchy data

KX720 - Overview

• Message type: E = Error

• Message class: KX - EC-EIS/EC-BP: Data basis, data collection

• Message number: 720

• Message text: Sender program does not collect hierarchy data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KX720 - Sender program does not collect hierarchy data ?

  The SAP error message KX720, which states "Sender program does not collect hierarchy data," typically occurs in the context of Profitability Analysis (CO-PA) when there is an issue with the configuration or data collection for a specific sender program. This error indicates that the system is unable to collect the necessary hierarchy data for the specified sender program.
  Causes:
  
  Incorrect Configuration: The sender program may not be properly configured to collect hierarchy data. This could be due to missing settings in the configuration of the Profitability Analysis module.
  Missing Hierarchy Data: The required hierarchy data may not exist in the system, or it may not be properly maintained.
  Data Collection Settings: The settings for data collection in the sender program may not be set to include hierarchy data.
  Authorization Issues: There may be authorization issues preventing the program from accessing the necessary data.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for the sender program in the Profitability