How To Fix KSUR256 - User &1 does not exist in the system.

SAP Error Message - Details

• Message type: E = Error

• Message class: KSUR -

• Message number: 256

• Message text: User &1 does not exist in the system.

What causes this issue?

You entered user name &v1& for one of the survey receivers. However,
this user name does not currently exist in the system.

System Response

Since the survey receiver must be registered in the basic system, &v1&
cannot be accepted as a receiver.

How to fix this error?

Please check your entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KSUR256 - User &1 does not exist in the system. ?

  The SAP error message KSUR256 indicates that a user specified in a transaction or process does not exist in the system. This can occur in various contexts, such as when trying to execute a transaction, run a report, or perform a specific action that requires user validation.
  Cause:
  
  User Not Created: The user ID specified does not exist in the SAP system.
  User Deactivation: The user may have been deactivated or locked in the system.
  Incorrect User ID: There may be a typo or error in the user ID being referenced.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing them.
  Client-Specific Issues: The user may exist in a different client within the SAP system but not in the current client you are working in.
  
  Solution:
  
  Verify User ID: Check the user ID for any typos or errors. Ensure that the correct user ID is being used.
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system.
  If the user does not exist, you may need to create the user using the same transaction code.
  
  
  User Activation: If the user exists but is locked or deactivated, you can unlock or activate the user in transaction SU01.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 after the error occurs.
  Client Check: Make sure you are in the correct client. Users are client-specific, so if you are in a different client, you may need to switch to the correct one.
  Consult with Basis Team: If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Management: Understanding user roles and authorizations is crucial for managing user access in SAP.
  Documentation: Refer to SAP Help documentation for more details on user management and authorization concepts.
  
  By following these steps, you should be able to identify and resolve the KSUR256 error effectively.