How To Fix KO808 - Use the general status management

SAP Error Message - Details

• Message type: E = Error

• Message class: KO - Master data for CO orders

• Message number: 808

• Message text: Use the general status management

What causes this issue?

You want to maintain the order status for order type &V1&.
Order status management is to be removed from general SAP Status
Management.
Note
From Release 6.00, it is not possible to edit the order status. You can
only display order statuses that have been edited.
Order status management is only available to display orders that were
created with it in earlier releases.

System Response

You can switch to order status management if the order statuses exist.

How to fix this error?

Create new statuses with general status management.
Convert order types whose order statuses are maintained by using the
<DS:RE.RKOSTAT2>RKOSTAT1</> report. Convert into orders that use general
status management.
For orders whose statuses are sequential, use the
<DS:RE.RKOSTAT2>RKOSTAT2</> report to convert them to orders that use
general status management.
Recommendation
Use general status management.
See also:
<DS:CHAP.CHAP_XXINCL_STATUS>General SAP Status Management</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KO808 - Use the general status management ?

  The SAP error message KO808, which states "Use the general status management," typically occurs in the context of controlling (CO) and project systems (PS) when there is an issue with the status management of a cost object, such as an order or project. This error indicates that the system is expecting a status to be set for the object in question, but it is not properly configured or is missing.
  Cause:
  
  Missing Status Configuration: The cost object (e.g., internal order, project) does not have a status assigned that allows the action you are trying to perform.
  Incorrect Status Settings: The status management settings for the order or project may not be correctly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to change the status of the cost object.
  System Configuration: The system may not be set up to handle status management correctly for the specific type of cost object.
  
  Solution:
  
  
  Check Status Configuration:
  
  Navigate to the relevant cost object (e.g., internal order or project).
  Check the status settings to ensure that the correct status is assigned.
  If necessary, update the status to one that allows the desired action.
  
  
  
  Review Status Management Settings:
  
  Go to the configuration settings for status management in the SAP system.
  Ensure that the status profiles are correctly defined and assigned to the relevant cost objects.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to change the status of the cost object.
  If not, contact your SAP security administrator to request the appropriate authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on status management for the type of cost object you are working with.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO02 (Change Order), KO03 (Display Order), or CJ20N (Project Builder) to manage cost objects effectively.
  Status Profiles: Understand how status profiles work in SAP and how they can be customized to fit your organization's needs.
  Training: Consider training sessions or workshops on SAP CO and PS modules to better understand status management and related functionalities.
  
  By following these steps, you should be able to resolve the KO808 error and ensure proper status management for your cost objects in SAP.