How To Fix KO476 - Deletion flag was set for selected orders, where possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KO - Master data for CO orders

  • Message number: 476

  • Message text: Deletion flag was set for selected orders, where possible

  • Show details Hide details
  • What causes this issue?

    The deletion flag was set for the orders you selected.
    All orders for which this transaction could not be carried out remain
    unchanged.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KO476 - Deletion flag was set for selected orders, where possible ?

    The SAP error message KO476 indicates that a deletion flag has been set for the selected orders, which means that these orders cannot be processed further in certain transactions or operations. This typically occurs in the context of controlling (CO) and production planning (PP) modules, where orders may be marked for deletion due to various reasons.

    Cause:

    1. Deletion Flag Set: The most direct cause of this error is that the order in question has been marked with a deletion flag. This can happen if the order is no longer needed or if it has been completed and is being archived.
    2. Order Status: The order may be in a status that does not allow further processing, such as being closed or technically completed.
    3. User Action: A user may have manually set the deletion flag on the order, either intentionally or accidentally.

    Solution:

    1. Check Order Status: Verify the status of the order in question. If it is closed or completed, you may need to take appropriate actions based on your business processes.
    2. Remove Deletion Flag: If the deletion flag was set in error and the order still needs to be processed, you can remove the deletion flag. This can typically be done in the order management screen (e.g., using transaction codes like CO02 for changing production orders).
      • Navigate to the order in question.
      • Go to the "Status" tab or relevant section.
      • Uncheck the deletion flag.
      • Save the changes.
    3. Consult with Your Team: If you are unsure why the deletion flag was set, consult with your team or the person responsible for order management to understand the implications of removing the flag.
    4. Review Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings related to order management and deletion processes to ensure they align with your business needs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CO02 (Change Production Order), CO03 (Display Production Order), and COHV (Mass Processing of Production Orders).
    • Documentation: Refer to SAP documentation or help files for detailed information on order management and handling deletion flags.
    • User Roles: Ensure that users have the appropriate roles and permissions to modify order statuses and flags.
    • Training: Consider providing training for users on how to manage orders effectively to prevent accidental setting of deletion flags.

    If the issue persists after trying the above solutions, it may be necessary to consult with your SAP support team or a technical consultant for further assistance.

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