How To Fix KO385 - Sender record & was created as order &

SAP Error Message - Details

• Message type: E = Error

• Message class: KO - Master data for CO orders

• Message number: 385

• Message text: Sender record & was created as order &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KO385 - Sender record & was created as order & ?

  The SAP error message KO385 typically indicates an issue related to the creation of a sender record in the context of internal orders or cost centers. This error can occur in various scenarios, particularly when dealing with cost accounting and internal order management.
  Cause:
  The error message KO385 usually arises due to one of the following reasons:
  
  
  Missing Configuration: The sender record may not have been properly configured in the system, leading to issues when trying to create or post to an internal order.
  
  
  Incorrect Master Data: There may be inconsistencies or missing data in the master data related to the internal order or cost center.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify the sender record.
  
  
  Posting Period Issues: The posting period may be closed, preventing any new entries from being made.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Solution:
  To resolve the KO385 error, you can take the following steps:
  
  
  Check Configuration: Ensure that the configuration for internal orders and cost centers is correctly set up in the system. This includes verifying the settings in the controlling area.
  
  
  Review Master Data: Check the master data for the internal order or cost center involved. Ensure that all required fields are filled out and that there are no inconsistencies.
  
  
  Verify Authorizations: Make sure that the user has the necessary authorizations to create or modify sender records. This can be checked with the help of your SAP security team.
  
  
  Check Posting Period: Verify that the posting period is open for the transaction you are trying to perform. If it is closed, you may need to open it or post in a different period.
  
  
  Consult Logs: Look at the application logs or system logs for more detailed error messages that could provide additional context for the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to the KO385 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO01 (Create Internal Order), KO02 (Change Internal Order), and KO03 (Display Internal Order) to manage internal orders effectively.
  Documentation: Review SAP documentation related to internal orders and cost accounting for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the KO385 error message in SAP.