How To Fix KM888 - Internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 888

• Message text: Internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM888 - Internal error ?

  The SAP error message KM888, which indicates an "Internal error," can be somewhat vague, as it does not provide specific details about the underlying issue. However, it typically relates to problems within the SAP Knowledge Management (KM) component or other related areas. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the Knowledge Management system.
  System Bugs: There may be bugs or issues in the version of SAP you are using that lead to internal errors.
  Data Corruption: Corrupted data or inconsistencies in the database can trigger internal errors.
  Authorization Problems: Insufficient permissions or authorization issues can lead to unexpected behavior.
  Memory Issues: Insufficient memory or resources allocated to the SAP system can cause internal errors.
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for Knowledge Management and ensure they are set up correctly. This includes checking content management settings, repository configurations, and any related parameters.
  
  
  Review Logs: Check the SAP system logs (transaction codes like SLG1 for application logs) for more detailed error messages that can provide insights into what caused the KM888 error.
  
  
  Update SAP: Ensure that your SAP system is up to date with the latest patches and support packages. Sometimes, internal errors are resolved in newer versions.
  
  
  Data Consistency Check: Run consistency checks on the database to identify and fix any corrupted data. This can often be done using transaction codes like DB02 or DBACOCKPIT.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the action that triggered the error. You can use transaction SU53 to analyze authorization issues.
  
  
  Memory and Resource Allocation: Check the system's memory and resource allocation. If necessary, increase the memory settings or optimize the system performance.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or steps to reproduce the issue.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the KM888 error or provide patches.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the KM888 error, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for Knowledge Management to ensure that you are following best practices and guidelines.
  
  By following these steps, you should be able to diagnose and potentially resolve the KM888 internal error in your SAP system.