How To Fix KM368 - An entry is required for receiver records

SAP Error Message - Details

• Message type: E = Error

• Message class: KM - Error messages for Profit Center Accounting

• Message number: 368

• Message text: An entry is required for receiver records

What causes this issue?

If you want the system to write receiver records for material type &V1&
, you must enter a G/L account, specially created for this purpose, in
the field "Delivery from profit center".
This account may not be created as a cost element. It will be posted to
automatically by Profit Center Accounting.

System Response

The system expects you to make an entry.

How to fix this error?

Enter the required G/L account in Financial Accounting, under <ZH><ZK>
General ledger -> Master data<ZH><ZK>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KM368 - An entry is required for receiver records ?

  The SAP error message KM368, which states "An entry is required for receiver records," typically occurs in the context of cost accounting or internal order management when you are trying to post a transaction that requires a receiver (such as a cost center, internal order, or project) but none has been specified.
  Cause:
  
  
  Missing Receiver Information: The most common cause of this error is that the transaction you are trying to post does not have a valid receiver specified. This could be due to:
  
  Not entering a cost center or internal order in the relevant fields.
  The receiver you are trying to use is not valid or does not exist in the system.
  The configuration of the transaction type may require a receiver that has not been provided.
  
  
  
  Configuration Issues: There may be configuration settings in the controlling module that require certain fields to be filled out, and if they are not, the system will throw this error.
  
  
  Solution:
  
  
  Check Input Fields: Ensure that you have filled in all required fields, especially those related to the receiver. This includes:
  
  Cost center
  Internal order
  Project number
  Any other relevant receiver fields
  
  
  
  Validate Receiver: Make sure that the receiver you are trying to use is valid and exists in the system. You can do this by:
  
  Checking the master data for the cost center or internal order.
  Ensuring that the receiver is active and not blocked.
  
  
  
  Review Configuration: If you have access to configuration settings, review the settings for the transaction type you are using to ensure that the required fields are correctly defined.
  
  
  Consult Documentation: If you are unsure about the required fields for a specific transaction, refer to the SAP documentation or help files related to the transaction you are using.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or a consultant who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to cost accounting, such as KSB1 (Cost Centers: Actual Line Items), KO01 (Create Internal Order), etc.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to post to the specified receiver.
  
  By following these steps, you should be able to resolve the KM368 error and successfully post your transaction in SAP.