How To Fix /KJCH1/CH01009 - The customer &1 is not maintained for the sales area &2, &3, &4 .

/KJCH1/CH01009 - Overview

• Message type: E = Error

• Message class: /KJCH1/CH01 -

• Message number: 009

• Message text: The customer &1 is not maintained for the sales area &2, &3, &4 .

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /KJCH1/CH01009 - The customer &1 is not maintained for the sales area &2, &3, &4 . ?

  The SAP error message /KJCH1/CH01009 indicates that a customer is not maintained for a specific sales area. This error typically arises in the context of sales and distribution (SD) processes when trying to perform actions related to a customer that has not been set up for the specified sales area.
  
  Cause:
  The error occurs when:
  
  The customer master data is not created or not extended for the specific sales area (which consists of the company code, sales organization, and distribution channel).
  The sales area specified in the transaction does not match any existing sales area for the customer in the system.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the customer number and check if the customer exists in the system.
  If the customer exists, verify if the sales area (sales organization, distribution channel, and division) is maintained.
  
  
  
  Extend