How To Fix /KJCH1/CH01008 - Product hierarchy & is not available.

SAP Error Message - Details

• Message type: E = Error

• Message class: /KJCH1/CH01 -

• Message number: 008

• Message text: Product hierarchy & is not available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /KJCH1/CH01008 - Product hierarchy & is not available. ?

  The SAP error message /KJCH1/CH01008 Product hierarchy & is not available typically indicates that the system is unable to find the specified product hierarchy in the database. This can occur for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Product Hierarchy: The specified product hierarchy may not exist in the system. This could be due to incorrect data entry or the hierarchy not being created yet.
  Inactive Product Hierarchy: The product hierarchy might exist but is inactive or not available for the current period.
  Authorization Issues: The user may not have the necessary authorizations to access the product hierarchy.
  Configuration Issues: There may be configuration issues in the system that prevent the product hierarchy from being recognized.
  Data Migration Issues: If data was recently migrated or imported, there may have been errors during the process that resulted in missing hierarchies.
  
  Solutions:
  
  Check Product Hierarchy: Verify if the product hierarchy exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction codes like KAH1 for creating or KAH2 for changing product hierarchies).
  Activate Product Hierarchy: If the hierarchy exists but is inactive, you may need to activate it. This can usually be done in the same transaction where you check for its existence.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the product hierarchy. This may involve checking user roles and permissions.
  Check Configuration: Review the configuration settings related to product hierarchies in the system. This may involve consulting with a functional consultant or checking the customizing settings.
  Data Migration Review: If the issue arose after a data migration, review the migration logs and ensure that all necessary data was transferred correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KAH1, KAH2, and KAH3 for managing product hierarchies.
  SAP Notes: Check SAP Notes for any known issues or patches related to product hierarchies. This can provide insights into specific bugs or fixes.
  Documentation: Review SAP documentation related to product hierarchies and their configuration to ensure that all steps have been followed correctly.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.