How To Fix /KJCH1/CH01011 - Sales organization & is not set up for using external number assignment.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /KJCH1/CH01 -

  • Message number: 011

  • Message text: Sales organization & is not set up for using external number assignment.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /KJCH1/CH01011 - Sales organization & is not set up for using external number assignment. ?

    The SAP error message /KJCH1/CH01011 indicates that a specific sales organization is not configured to use external number assignment for document numbers. This typically occurs in the context of sales documents, such as sales orders or quotations, where the system expects a specific number assignment method.

    Cause:

    1. Configuration Issue: The sales organization in question has not been set up to allow external number assignment. This means that the system is trying to generate a document number using an external number range, but the configuration does not support it.
    2. Number Range Assignment: The number range for the sales document type may be incorrectly configured or not assigned to the sales organization.
    3. Document Type Settings: The document type being used may not be set to allow external number assignment.

    Solution:

    To resolve this error, you need to check and adjust the configuration settings in SAP:

    1. Check Sales Organization Configuration:

      • Go to the transaction code SPRO (SAP Reference IMG).
      • Navigate to Sales and Distribution > Basic Functions > Number Assignment > Define Number Ranges for Sales Documents.
      • Ensure that the sales organization is correctly set up for external number assignment.
    2. Define Number Ranges:

      • In the same configuration area, check the number ranges assigned to the relevant sales document type.
      • Make sure that the number range is defined as "External" for the sales document type you are trying to create.
    3. Document Type Settings:

      • Check the settings for the specific document type (e.g., Sales Order, Quotation) in the configuration.
      • Ensure that the document type is configured to allow external number assignment.
    4. Assign Number Ranges:

      • If necessary, create a new number range for the sales organization and assign it to the relevant document type.
    5. Testing:

      • After making the necessary changes, test the creation of a sales document to ensure that the error no longer occurs.

    Related Information:

    • Transaction Codes:
      • SPRO for configuration.
      • VN01 for number range maintenance.
    • Documentation: Refer to SAP Help documentation for detailed steps on configuring number ranges and sales organizations.
    • User Roles: Ensure that you have the necessary authorizations to make changes in the configuration.

    If the issue persists after checking these configurations, it may be beneficial to consult with your SAP Basis or functional team for further investigation.

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