How To Fix KJ480 - Customer enhancement 2: sum of changes to actual data is not zero

KJ480 - Overview

• Message type: E = Error

• Message class: KJ - Cost Object Controlling for Make-to-Order Production

• Message number: 480

• Message text: Customer enhancement 2: sum of changes to actual data is not zero

What causes this issue?

Changes were made to the actuals in customer enhancement 2. These
changes must add up to zero. However, the changes do not add up to
zero.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the customer enhancement accordingly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KJ480 - Customer enhancement 2: sum of changes to actual data is not zero ?

  The SAP error message KJ480, which states "Customer enhancement 2: sum of changes to actual data is not zero," typically occurs in the context of controlling (CO) or financial accounting (FI) modules when there is an inconsistency in the data being processed. This error indicates that the total changes made to actual data (such as costs or revenues) do not balance out to zero, which is a requirement for certain transactions in SAP.
  
  Cause:
  
  Data Inconsistency: The most common cause is that the changes made to actual data (like cost allocations, adjustments, or postings) do not sum to zero. This can happen if there are missing or incorrect entries.
  Manual Adjustments: If manual adjustments were made to the data without corresponding entries to balance them, this error can occur.
  Custom Enhancements: The error message specifically mentions "Customer enhancement," which suggests that there may be custom code or enhancements in place that are not functioning