How To Fix KJ106 - Sales order & does not exist. Please check the order number

SAP Error Message - Details

• Message type: E = Error

• Message class: KJ - Cost Object Controlling for Make-to-Order Production

• Message number: 106

• Message text: Sales order & does not exist. Please check the order number

What causes this issue?

The sales order you entered does not exist in the system.

How to fix this error?

Enter an existing sales order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KJ106 - Sales order & does not exist. Please check the order number ?

  The SAP error message KJ106, which states "Sales order & does not exist. Please check the order number," typically occurs when a user attempts to access or process a sales order that the system cannot find. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Incorrect Order Number: The most common reason for this error is that the user has entered an incorrect sales order number. This could be due to a typo or misunderstanding of the order number format.
  
  
  Order Deletion: The sales order may have been deleted or archived in the system, making it unavailable for access.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the sales order.
  
  
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to the order not being found.
  
  
  Incorrect Sales Area: The sales order may exist, but it could be in a different sales area (combination of sales organization, distribution channel, and division) than the one the user is currently accessing.
  
  
  Solutions:
  
  
  Verify Order Number: Double-check the sales order number for accuracy. Ensure that it is entered correctly without any extra spaces or characters.
  
  
  Check Order Status: Use transaction codes like VA03 (Display Sales Order) to check if the order exists. If it does not, confirm with your team if it has been deleted or archived.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to view the sales order. This may require coordination with the SAP security team.
  
  
  Review Sales Area: Confirm that you are looking in the correct sales area. If necessary, check with your sales team to ensure you have the right sales organization, distribution channel, and division.
  
  
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team to investigate any potential data synchronization issues or system errors.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order) for managing sales orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to sales order processing.
  Documentation: Review SAP documentation or user manuals for additional guidance on sales order management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the KJ106 error and take appropriate action to resolve it.