How To Fix KH726 - Authorization fields: Customer could not be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: KH - CO-PA Reporting

• Message number: 726

• Message text: Authorization fields: Customer could not be changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KH726 - Authorization fields: Customer could not be changed ?

  The SAP error message KH726, which states "Authorization fields: Customer could not be changed," typically occurs when a user attempts to modify customer-related data in SAP but lacks the necessary authorizations to perform that action. This error is related to the authorization checks that SAP performs to ensure that users have the appropriate permissions to access or modify specific data.
  Cause:
  
  Insufficient Authorizations: The user does not have the required authorization objects assigned to their user profile to change customer data.
  Authorization Group Restrictions: The customer master data may be restricted by authorization groups, and the user may not be assigned to the appropriate group.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the transaction or action being attempted.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check which authorization check failed. This will provide insight into what specific authorization is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify User Roles:
  
  If you have the necessary permissions, you can add the required authorization objects to the user’s role.
  If you do not have the necessary permissions, contact your SAP security administrator or the person responsible for user management in your organization to request the necessary changes.
  
  
  
  Authorization Group Assignment:
  
  Ensure that the customer master data is assigned to the correct authorization group and that the user has access to that group.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations or roles, test the transaction again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to customer master data include F_KNA1_AKT (Customer Master Data: General Data) and F_KNA1_BER (Customer Master Data: Company Code Data).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02 (Change Customer), XD03 (Display Customer), and SU53 (Display Authorization Check).
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  If the issue persists after checking and updating authorizations, further investigation may be required, potentially involving SAP support or consulting with a technical expert.