How To Fix KH722 - Authorization fields: Customer is not active -> activate

KH722 - Overview

• Message type: E = Error

• Message class: KH - CO-PA Reporting

• Message number: 722

• Message text: Authorization fields: Customer is not active -> activate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KH722 - Authorization fields: Customer is not active -> activate ?

  The SAP error message KH722 indicates that a customer is not active in the system, which prevents certain operations from being performed. This error typically arises in the context of controlling (CO) or sales and distribution (SD) modules when trying to access or process data related to a customer that has not been activated.
  
  Cause:
  The primary cause of the KH722 error is that the customer master record is not active. This can happen for several reasons:
  
  The customer has been marked as inactive in the system.
  The customer master data has not been fully maintained or is incomplete.
  The customer may have been deleted or flagged for deletion.
  There may be issues with the customer’s status in the relevant organizational units.
  
  
  Solution:
  To resolve the KH722 error, you can follow these steps:
  
  
  Check Customer Status:
  
  Go to the customer master data transaction (e.g., XD03 for general data, VD03 for sales area data).
  Enter the customer number and check if the