How To Fix KE475 - Inconsistency occurred during processing of FI/CO document

SAP Error Message - Details

• Message type: E = Error

• Message class: KE -

• Message number: 475

• Message text: Inconsistency occurred during processing of FI/CO document

What causes this issue?

An inconsistency was found in Profitability Analysis (CO-PA) while
processing an FI/CO document. The document has the record type "&v1&"
and document number "&v2&".

System Response

The document cannot be processed.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KE475 - Inconsistency occurred during processing of FI/CO document ?

  The SAP error message KE475 indicates that there is an inconsistency in the processing of a Financial Accounting (FI) and Controlling (CO) document. This error typically arises during the posting of documents that involve both FI and CO components, such as when transferring costs or revenues between different cost centers or internal orders.
  Causes of KE475 Error
  
  
  Data Inconsistency: There may be inconsistencies in the data between the FI and CO modules. This can happen if the document was not properly posted or if there are missing or incorrect entries in the relevant tables.
  
  
  Missing Master Data: The error can occur if the necessary master data (like cost centers, internal orders, or profit centers) is not set up correctly or is missing.
  
  
  Configuration Issues: Incorrect configuration settings in the FI or CO modules can lead to inconsistencies. This includes settings related to account determination, cost element settings, or controlling area settings.
  
  
  Document Type Issues: The document type used for posting may not be compatible with the FI/CO integration.
  
  
  Currency Issues: If there are discrepancies in currency conversion or if the document involves multiple currencies, this can lead to inconsistencies.
  
  
  Solutions to KE475 Error
  
  
  Check Document Consistency: Review the document that triggered the error. Check for any inconsistencies in the line items, such as missing cost elements or incorrect account assignments.
  
  
  Review Master Data: Ensure that all relevant master data (cost centers, internal orders, profit centers) is correctly set up and active. Verify that the master data is consistent across both FI and CO.
  
  
  Analyze Configuration Settings: Review the configuration settings in both the FI and CO modules. Ensure that the account determination and other relevant settings are correctly configured.
  
  
  Use Transaction Codes: Utilize transaction codes like KSB1 (for cost center reports) or KOB1 (for order reports) to analyze the postings and identify any discrepancies.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as some inconsistencies may be resolved in newer versions.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address the specific error or provide guidance on resolving inconsistencies.
  
  
  Repost the Document: If the document is found to be incorrect, you may need to reverse it and repost it correctly after addressing the inconsistencies.
  
  
  Engage SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and KSB1 (Cost Center Report) to analyze and troubleshoot the issue.
  Documentation: Review SAP documentation related to FI/CO integration and error handling for more detailed guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issues causing the KE475 error in your SAP system.