How To Fix KD537 - System error: Receiver missing for totals entry & (S. doc.no. &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KD - CO Settlement

  • Message number: 537

  • Message text: System error: Receiver missing for totals entry & (S. doc.no. &)

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  • What causes this issue?

    Internal error.

    System Response

    Processing terminated.

    How to fix this error?

    Notify your system manager.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KD537 - System error: Receiver missing for totals entry & (S. doc.no. &) ?

    The SAP error message KD537 ("System error: Receiver missing for totals entry & (S. doc.no. &)") typically occurs in the context of controlling (CO) when there is an issue with the assignment of cost objects or receivers for a particular transaction. This error indicates that the system is unable to find a valid receiver for a totals entry, which can happen for several reasons.

    Causes:

    1. Missing Master Data: The cost center, internal order, or other receiver objects may not be properly defined or may be missing in the system.
    2. Incorrect Configuration: The configuration settings for the controlling area or the relevant cost objects may not be set up correctly.
    3. Posting Errors: There may have been an error during the posting process that resulted in incomplete or incorrect data.
    4. Data Consistency Issues: There may be inconsistencies in the data that prevent the system from identifying the correct receiver for the totals entry.
    5. Document Type Issues: The document type used for the transaction may not be compatible with the expected receiver.

    Solutions:

    1. Check Master Data: Verify that all relevant master data (cost centers, internal orders, etc.) is correctly set up and active in the system.
    2. Review Configuration: Ensure that the configuration for the controlling area and related settings are correct. This includes checking the assignment of cost elements and cost centers.
    3. Analyze the Document: Look at the document number mentioned in the error message to identify the specific transaction that caused the error. Check for any anomalies in the document.
    4. Repost Transactions: If the error is due to a posting issue, consider reversing the transaction and reposting it correctly.
    5. Use Transaction Codes: Utilize transaction codes like KSB1 (Cost Centers: Actual Line Items) or KOB1 (Orders: Actual Line Items) to analyze the postings and identify discrepancies.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this specific error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the CO module, such as KSB1, KOB1, and KSV5, to analyze cost postings.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on controlling processes and error handling.
    • Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with an SAP expert for further investigation.

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