How To Fix KAP1002 - An error occurred when a hierarchy report was being accessed

SAP Error Message - Details

• Message type: E = Error

• Message class: KAP1 - Messages for PS drilldown interface

• Message number: 002

• Message text: An error occurred when a hierarchy report was being accessed

What causes this issue?

The selection list for accessing reports from the planning board or the
overviews of technical project reports has not been maintained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the selection list in the Project System IMG:

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KAP1002 - An error occurred when a hierarchy report was being accessed ?

  The SAP error message KAP1002 indicates that there was an issue when trying to access a hierarchy report. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incomplete Hierarchy Data: The hierarchy data required for the report may be missing or not fully defined.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy or the report.
  Technical Issues: There may be technical problems such as database connectivity issues, system performance problems, or bugs in the SAP system.
  Incorrect Report Configuration: The report may not be configured correctly, leading to errors when trying to access it.
  Version Compatibility: There may be compatibility issues between different versions of SAP or between the report and the underlying data structures.
  
  Solutions:
  
  Check Hierarchy Data: Verify that the hierarchy data is complete and correctly defined. Ensure that all necessary nodes and relationships are present.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the hierarchy and the report. This can be done through transaction codes like SU53 or PFCG.
  System Logs: Review system logs (transaction SM21) and short dumps (transaction ST22) for any related error messages that can provide more context on the issue.
  Report Configuration: Review the configuration of the report to ensure it is set up correctly. This may involve checking the report parameters and settings.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can help diagnose any underlying technical issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KAH1 (Create Hierarchy), KAH2 (Change Hierarchy), and KAH3 (Display Hierarchy) to manage hierarchies.
  Documentation: Refer to SAP documentation for detailed information on hierarchy reports and their configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically checking these areas, you should be able to identify the cause of the KAP1002 error and implement an appropriate solution.