How To Fix KA380 - Sales order & & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: KA - CO Overhead Costs: Overhead, Accrual Calculation

• Message number: 380

• Message text: Sales order & & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message KA380 - Sales order & & does not exist ?

  The SAP error message KA380 indicates that a specific sales order does not exist in the system. This error typically arises in the context of sales order processing, where the system is unable to find the sales order number that has been entered or referenced.
  Causes of Error KA380
  
  Incorrect Sales Order Number: The most common cause is that the sales order number entered is incorrect or mistyped.
  Sales Order Deletion: The sales order may have been deleted or archived, making it unavailable in the current database.
  Authorization Issues: The user may not have the necessary permissions to view or access the sales order.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to the sales order not being found.
  Incorrect Company Code or Plant: The sales order may exist, but it is associated with a different company code or plant than the one currently being accessed.
  
  Solutions to Error KA380
  
  Verify Sales Order Number: Double-check the sales order number for any typographical errors. Ensure that you are using the correct format and that the number is valid.
  Check Sales Order Status: Use transaction codes like VA03 (Display Sales Order) to check if the sales order exists. If it does not, confirm whether it has been deleted or archived.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the sales order. This may involve checking roles and permissions in the user profile.
  Check Company Code/Plant: Make sure you are accessing the correct company code and plant. If the sales order belongs to a different entity, switch to the appropriate one.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or data synchronization problems.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VA01 (Create Sales Order) for managing sales orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  Documentation: Review SAP documentation or user manuals for guidance on sales order management and troubleshooting common errors.
  
  By following these steps, you should be able to identify the cause of the KA380 error and take appropriate action to resolve it.