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  2. Message Class K9 ›
  3. K9356

How To Fix K9356 - Excel could not be started


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K9356 - Overview

  • Message type: E = Error

  • Message class: K9 - CO Planning Processor

  • Message number: 356

  • Message text: Excel could not be started

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


K9356 - Details

  • Error Code: K9356

    Error Message: Excel could not be started


    Summary

    This error indicates that SAP was unable to launch Microsoft Excel when attempting to export data or generate reports in Excel format. Essentially, the system tried to open Excel but failed, preventing the user from viewing or saving the output in Excel.


    Root Causes

    • Microsoft Excel is not installed or not properly installed on the user's local machine or SAP server (in case of frontend integration).
    • Incorrect or missing Excel executable path in the SAP GUI or system settings.
    • User permissions or security settings prevent SAP from launching external applications like Excel.
    • Issues with DCOM configuration or OLE automation settings that SAP uses to communicate with Excel.

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