How To Fix K9355 - The Excel file template was deleted okay


SAP Error Message - Details

  • Message type: E = Error

  • Message class: K9 - CO Planning Processor

  • Message number: 355

  • Message text: The Excel file template was deleted okay

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message K9355 - The Excel file template was deleted okay ?

    The SAP error message K9355, which states "The Excel file template was deleted okay," typically occurs in the context of using SAP's Excel integration features, particularly when working with templates for data uploads or reporting.

    Cause:

    1. Template Deletion: The error indicates that an Excel template that was previously used has been deleted from the system. This could happen if the template was manually removed or if there was a system update that affected the template.
    2. Incorrect Path or Filename: The system may be looking for a template in a specific location or with a specific name that no longer exists.
    3. User Permissions: The user may not have the necessary permissions to access or modify the template, leading to confusion about its existence.

    Solution:

    1. Check Template Existence: Verify if the Excel template still exists in the designated location. If it has been deleted, you may need to restore it from a backup or recreate it.
    2. Recreate the Template: If the template is missing, you can create a new Excel template that matches the required format and specifications for your SAP process.
    3. Update Path/Name: Ensure that the path and filename being referenced in SAP are correct. If the template has been moved or renamed, update the references accordingly.
    4. Permissions Check: Ensure that you have the necessary permissions to access and use the template. If not, contact your SAP administrator to grant the required access.
    5. Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling Excel templates within your version of SAP.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
    • SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.

    By following these steps, you should be able to address the K9355 error and restore functionality to your SAP Excel integration.

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