How To Fix JITOUT304 - Call profile &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JITOUT - Messages for JIT Outbound

  • Message number: 304

  • Message text: Call profile &1 not found

  • Show details Hide details
  • What causes this issue?

    The system has tried to read data for call profile &v1& from the
    database but could not find the corresponding call profile. It is
    possible that it was deleted accidentally.

    System Response

    The system has terminated the process.

    How to fix this error?

    Create call profile &v1&.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JITOUT304 - Call profile &1 not found ?

    The SAP error message JITOUT304 indicates that a specific call profile, referenced by the placeholder &1, could not be found in the system. This error typically occurs in the context of Just-In-Time (JIT) delivery processes, where specific profiles are required for processing.

    Cause:

    1. Missing Profile: The call profile specified in the configuration or transaction does not exist in the system.
    2. Incorrect Configuration: The profile name may have been misspelled or incorrectly configured in the relevant settings.
    3. Transport Issues: If the profile was recently transported from another system, it may not have been included in the transport request or may not have been activated properly.
    4. Authorization Issues: The user may not have the necessary authorizations to access the profile, leading to the perception that it does not exist.

    Solution:

    1. Check Profile Existence:

      • Go to the relevant transaction (e.g., JITOUT or similar) and check if the profile exists.
      • Use transaction SPRO to navigate to the configuration settings for JIT and verify the profiles defined there.
    2. Create or Correct Profile:

      • If the profile does not exist, you may need to create it. This can typically be done in the configuration settings under JIT.
      • If the profile exists but is incorrectly configured, make the necessary adjustments.
    3. Transport Check:

      • If the profile was supposed to be transported from another system, check the transport logs to ensure it was included and activated correctly.
      • If necessary, re-transport the profile or manually create it in the target system.
    4. Authorization Check:

      • Ensure that the user encountering the error has the necessary authorizations to access the profile. This may involve checking user roles and permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the configuration of JIT call profiles.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as JITOUT, SPRO, and others related to JIT configuration.
    • SAP Notes: Check for any SAP Notes related to JIT and call profiles that may provide additional insights or solutions.
    • Community Forums: Consider searching or posting in SAP community forums for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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