How To Fix J_3RCPS010 - Documents not found

SAP Error Message - Details

• Message type: E = Error

• Message class: J_3RCPS - Customer Payment Solution

• Message number: 010

• Message text: Documents not found

What causes this issue?

No documents have been found in the Assignment of Payments to Sales
Orders (<AB>J_3R_SO_PAYMENTS</>) table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J_3RCPS010 - Documents not found ?

  The SAP error message J_3RCPS010, which states "Documents not found," typically occurs in the context of the SAP system when dealing with the Brazilian localization for tax reporting, particularly in the context of the SPED (Sistema Público de Escrituração Digital) or other related processes.
  Cause:
  
  Missing Documents: The error usually indicates that the system cannot find the necessary documents (invoices, receipts, etc.) that are required for the specific reporting or processing task.
  Incorrect Selection Criteria: The selection criteria used to retrieve documents may be too restrictive or incorrect, leading to no documents being found.
  Data Not Posted: The documents may not have been posted in the system yet, or they may have been deleted or archived.
  Configuration Issues: There may be issues with the configuration of the SAP system related to the Brazilian localization or the specific module being used.
  
  Solution:
  
  Check Document Availability: Verify that the documents you are trying to process actually exist in the system. You can do this by checking the relevant transaction codes (e.g., FB03 for displaying documents).
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve documents are correct. Adjust the date ranges, document types, or other filters as necessary.
  Posting Status: Confirm that all relevant documents have been posted correctly. If they are in a draft or unposted status, they will not be available for processing.
  Configuration Review: Check the configuration settings for the Brazilian localization in your SAP system. Ensure that all necessary settings are correctly configured for the specific reporting requirements.
  Consult Documentation: Refer to SAP notes or documentation related to the specific error message or the Brazilian localization to see if there are any known issues or additional steps required.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to J_3RCPS010 or the specific module you are working with. SAP frequently updates its knowledge base with solutions to common issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.