How To Fix J_3RCPS011 - Sales Ord.&1 Contr.&2 in table mt_sales_order_total not found.Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: J_3RCPS - Customer Payment Solution

• Message number: 011

• Message text: Sales Ord.&1 Contr.&2 in table mt_sales_order_total not found.Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message J_3RCPS011 - Sales Ord.&1 Contr.&2 in table mt_sales_order_total not found.Contact SAP ?

  The SAP error message J_3RCPS011 indicates that there is an issue related to the sales order and contract data in the table mt_sales_order_total. This error typically arises in the context of the SAP Convergent Charging (SAP CC) or similar modules where sales order and contract data are processed.
  Cause:
  
  
  Missing Data: The error suggests that the system is unable to find the relevant sales order and contract data in the mt_sales_order_total table. This could be due to:
  
  The sales order or contract not being created or saved properly.
  Data inconsistency or corruption in the database.
  The sales order or contract being deleted or archived.
  
  
  
  Configuration Issues: There may be configuration issues in the SAP system that prevent the proper linking of sales orders and contracts.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the data in the specified table.
  
  
  Solution:
  
  
  Check Data Existence: Verify if the sales order and contract exist in the system. You can do this by:
  
  Using transaction codes like VA03 (Display Sales Order) and VA42 (Display Contract) to check if the records are present.
  Querying the mt_sales_order_total table directly to see if the relevant entries exist.
  
  
  
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the sales order and contract data. This may involve:
  
  Using transaction codes like SE11 to check the table structure.
  Running standard SAP reports that check for data integrity.
  
  
  
  Recreate Missing Data: If the sales order or contract is missing, you may need to recreate it. Ensure that all necessary data is entered correctly.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the sales order and contract data. This may involve checking user roles and permissions.
  
  
  Contact SAP Support: If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with the error message, context, and any steps you have already taken to troubleshoot the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to J_3RCPS011.
  Documentation: Review the documentation for the specific SAP module you are working with (e.g., SAP Convergent Charging) for any known issues or additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.