How To Fix J_1IG_MSGS084 - Customer & : Customer name not maintained

J_1IG_MSGS084 - Overview

• Message type: E = Error

• Message class: J_1IG_MSGS - GST India: Message class

• Message number: 084

• Message text: Customer & : Customer name not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J_1IG_MSGS084 - Customer & : Customer name not maintained ?

  The SAP error message J_1IG_MSGS084 indicates that there is an issue with the customer master data in the context of Brazil's tax compliance, specifically related to the J1IG (Brazilian Tax Compliance) functionality. The error message states that the customer name is not maintained, which means that the system cannot find the necessary customer information to process the transaction.
  
  Cause:
  
  Missing Customer Name: The customer master record does not have a name maintained in the relevant fields.
  Incorrect Customer Data: The customer data may not be fully or correctly entered, leading to missing information.
  Data Synchronization Issues: If the customer data is being pulled from another system or module, there may be synchronization issues.
  
  
  Solution:
  
  
  Maintain Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code).
  Enter the customer number and select the appropriate view (General Data, Company Code Data, etc.).
  Ensure that the customer name is filled in the relevant fields