How To Fix J_1IG_MSGS084 - Customer & : Customer name not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: J_1IG_MSGS - GST India: Message class

• Message number: 084

• Message text: Customer & : Customer name not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J_1IG_MSGS084 - Customer & : Customer name not maintained ?

  The SAP error message J_1IG_MSGS084 indicates that there is an issue with the customer master data in the context of Brazil's tax compliance, specifically related to the J1IG (Brazilian Tax Compliance) functionality. The error message states that the customer name is not maintained, which means that the system cannot find the necessary customer information to process the transaction.
  Cause:
  
  Missing Customer Name: The customer master record does not have a name maintained in the relevant fields.
  Incorrect Customer Data: The customer data may not be fully or correctly entered, leading to missing information.
  Data Synchronization Issues: If the customer data is being pulled from another system or module, there may be synchronization issues.
  
  Solution:
  
  
  Maintain Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code).
  Enter the customer number and select the appropriate view (General Data, Company Code Data, etc.).
  Ensure that the customer name is filled in the relevant fields (e.g., Name 1, Name 2).
  Save the changes.
  
  
  
  Check for Data Completeness:
  
  Verify that all required fields in the customer master record are filled out correctly.
  Ensure that the customer is assigned to the correct company code and sales area.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings related to customer master data in the SAP system to ensure that all necessary fields are set up correctly.
  
  
  
  Testing:
  
  After making the necessary changes, try to execute the transaction again to see if the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02: Change Customer (General Data)
  FD02: Change Customer (Company Code Data)
  VD02: Change Customer (Sales Area Data)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  Documentation: Review SAP documentation related to customer master data maintenance and Brazilian tax compliance to ensure compliance with local regulations.
  
  
  User Roles: Ensure that the user has the necessary authorizations to maintain customer master data.
  
  
  By following these steps, you should be able to resolve the error message J_1IG_MSGS084 and ensure that the customer data is correctly maintained in the SAP system.