How To Fix J_1IG_MSGS083 - Customer & : Special character not allowed in GSTIN


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J_1IG_MSGS - GST India: Message class

  • Message number: 083

  • Message text: Customer & : Special character not allowed in GSTIN

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message J_1IG_MSGS083 - Customer & : Special character not allowed in GSTIN ?

    The SAP error message J_1IG_MSGS083 indicates that there is an issue with the Goods and Services Tax Identification Number (GSTIN) for a customer. Specifically, the error states that special characters are not allowed in the GSTIN.

    Cause:

    The GSTIN is a unique identifier assigned to businesses in India for the purpose of taxation. It must adhere to a specific format, which includes:

    • A 15-character alphanumeric string.
    • The first two characters represent the state code.
    • The next ten characters are the PAN (Permanent Account Number) of the business.
    • The 13th character is the entity code.
    • The 14th character is left blank or can be 'Z'.
    • The 15th character is a checksum digit.

    If the GSTIN entered for a customer contains any special characters (like @, #, $, %, etc.), it will trigger this error.

    Solution:

    To resolve this error, follow these steps:

    1. Check the GSTIN Format: Ensure that the GSTIN entered for the customer follows the correct format and does not contain any special characters. It should only include uppercase letters and numbers.

    2. Correct the Entry: If you find any special characters, remove them and replace them with the correct alphanumeric characters as per the GSTIN format.

    3. Validation: After correcting the GSTIN, validate it using the GST portal or any GST validation tool to ensure it is a valid GSTIN.

    4. Update in SAP: Once the GSTIN is corrected, update the customer master data in SAP with the valid GSTIN.

    5. Testing: After making the changes, perform a test transaction to ensure that the error does not reoccur.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding GSTIN handling in your version of SAP.
    • GSTIN Validation: You can use the official GST portal (https://www.gst.gov.in/) to validate GSTINs and ensure compliance.
    • Training: If this error occurs frequently, consider providing training to users on the correct format and entry of GSTINs in the system.

    By following these steps, you should be able to resolve the error and ensure that the GSTIN is correctly entered in the SAP system.

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