How To Fix J_1A_WS_CAE001 - Print character could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: J_1A_WS_CAE - AR: Message class for WS

• Message number: 001

• Message text: Print character could not be determined

What causes this issue?

The system was not able to determine the printing character.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Maintain the printing character on the document header level.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J_1A_WS_CAE001 - Print character could not be determined ?

  The SAP error message J_1A_WS_CAE001 with the description "Print character could not be determined" typically occurs in the context of printing documents related to Brazilian tax compliance, particularly when dealing with the Brazilian Nota Fiscal (NF-e) or other related documents.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing or Incorrect Configuration: The print character or output format for the document is not properly configured in the system. This could be due to missing settings in the output determination or the print program.
  
  
  Incorrect Document Type: The document type being processed may not have a corresponding print character defined in the system.
  
  
  Language Settings: The language settings for the user or the document may not match the expected settings, leading to issues in determining the correct print character.
  
  
  Custom Developments: If there are custom developments or modifications in the print program or output determination, they may not be handling the print character correctly.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Output Configuration:
  
  Go to the transaction code NACE and check the output type related to the document you are trying to print.
  Ensure that the output type is correctly configured and that the print program and form are assigned properly.
  
  
  
  Verify Print Character Settings:
  
  Check the settings for the print character in the configuration. You can do this in the transaction code SPRO under the relevant path for Brazilian tax compliance.
  Ensure that the print character is defined for the document type you are working with.
  
  
  
  Review Document Type:
  
  Make sure that the document type you are trying to print has a corresponding print character defined in the system.
  
  
  
  Check User Language Settings:
  
  Ensure that the user’s language settings are correct and that they match the expected language for the document.
  
  
  
  Debug Custom Code:
  
  If there are any custom developments related to the print program, review the code to ensure that it correctly handles the determination of print characters.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test print to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Brazilian tax compliance and output determination for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message J_1A_WS_CAE001.