How To Fix J3RSCCD069 - Item &1 of billing document &2 not found or billing document is reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RSCCD -

• Message number: 069

• Message text: Item &1 of billing document &2 not found or billing document is reversed

What causes this issue?

The billing document either does not exist or was reversed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RSCCD069 - Item &1 of billing document &2 not found or billing document is reversed ?

  The SAP error message J3RSCCD069 indicates that there is an issue with a specific item in a billing document. The message states that the item (identified by &1) of the billing document (identified by &2) cannot be found or that the billing document has been reversed. This error typically occurs in the context of billing processes, particularly in the SAP SD (Sales and Distribution) module.
  Causes:
  
  
  Item Not Found: The item specified in the error message may not exist in the billing document due to various reasons, such as:
  
  The item was deleted or not properly created.
  The billing document was not saved correctly.
  There may be a mismatch in the item number or document number.
  
  
  
  Billing Document Reversed: The billing document may have been reversed, which means that it is no longer valid for processing. This can happen if:
  
  A reversal transaction was executed for the billing document.
  The billing document was canceled or marked as completed.
  
  
  
  Solutions:
  
  
  Verify Billing Document:
  
  Check the billing document number (&2) in the SAP system to ensure it exists and is in the correct status.
  Use transaction codes like VF03 (Display Billing Document) to view the document and its items.
  
  
  
  Check Item Existence:
  
  Confirm that the item number (&1) exists in the billing document. If it does not, you may need to recreate the item or correct the document.
  
  
  
  Review Reversal Transactions:
  
  If the billing document has been reversed, check the reversal document to understand the reason for the reversal.
  If necessary, you may need to create a new billing document based on the original sales order or delivery.
  
  
  
  Consult with SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  SAP Notes: Search for SAP Notes related to J3RSCCD069 for any patches or updates that may address this issue.
  Documentation: Review SAP documentation for billing processes to ensure that all steps are being followed correctly.
  
  By following these steps, you should be able to diagnose and resolve the error message J3RSCCD069 in your SAP system.