How To Fix J3RM_RN078 - Document item does not contain serial number &1, please check

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RM_RN - Message class for RN documents processing

• Message number: 078

• Message text: Document item does not contain serial number &1, please check

What causes this issue?

You are trying to create an RNPT from an Import Customs Declaration that
contains a material with a serial number, but there is no reference
document in the declaration with a serial number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RM_RN078 - Document item does not contain serial number &1, please check ?

  The SAP error message J3RM_RN078 indicates that a document item is expected to contain a specific serial number, but it does not. This error typically occurs in the context of inventory management or logistics, particularly when dealing with serialized materials.
  Cause:
  
  Missing Serial Number: The document item you are trying to process does not have the required serial number assigned to it.
  Incorrect Document Type: The document type being processed may not support serial numbers, or the configuration may not be set up correctly.
  Data Entry Error: There may have been a mistake during data entry, leading to the omission of the serial number.
  System Configuration: The system may not be configured to handle serial numbers for the specific material or document type.
  
  Solution:
  
  
  Check Serial Number Assignment:
  
  Verify that the serial number is correctly assigned to the material in question. You can do this by checking the material master data or the relevant document.
  
  
  
  Review Document Details:
  
  Ensure that the document you are processing is supposed to include a serial number. Check the document type and its configuration in the system.
  
  
  
  Correct Data Entry:
  
  If the serial number was omitted during data entry, you may need to go back and enter the correct serial number for the document item.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to serial number management for the specific material and document type.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like IQ01 (Create Serial Number), IQ02 (Change Serial Number), or IQ03 (Display Serial Number) to manage serial numbers directly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on handling serial numbers in your specific version of SAP.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Manuals: Review user manuals or training materials related to inventory management and serial number handling in SAP.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.