How To Fix J3RM_RN035 - Document item(s) is currently locked in another RNPT by user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3RM_RN - Message class for RN documents processing

  • Message number: 035

  • Message text: Document item(s) is currently locked in another RNPT by user &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message J3RM_RN035 - Document item(s) is currently locked in another RNPT by user &1 ?

    The SAP error message J3RM_RN035 indicates that a document item is currently locked in another RNPT (Receipt Note Processing Transaction) by a specific user. This typically occurs in scenarios where multiple users are trying to access or modify the same document or item simultaneously, leading to a lock situation to prevent data inconsistencies.

    Cause:

    1. Concurrent Access: Another user is currently processing the same document or item, which leads to a lock being placed on it.
    2. Session Timeout: A previous session may not have been properly closed, leaving the document locked.
    3. System Configuration: The system may have specific configurations that enforce strict locking mechanisms for certain transactions.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to finish their transaction and then try again.
    2. Identify the Lock: Use transaction code SM12 to check for locks. You can look for the user who is holding the lock and the document/item in question.
      • If you have the necessary authorizations, you can unlock the document/item if it is safe to do so.
    3. Communicate with the User: If you identify the user holding the lock, you can communicate with them to understand their progress and when they expect to release the lock.
    4. Check for Stale Sessions: If you suspect a stale session, you can check for any orphaned sessions that may be holding locks unnecessarily.
    5. System Configuration Review: If this issue occurs frequently, it may be worth reviewing the system configuration and locking mechanisms to see if adjustments can be made to reduce lock contention.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM21: To check system logs for any related issues.
      • ST22: To check for dumps that might provide additional context.
    • User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to access the documents they need without causing lock conflicts.
    • Documentation: Review SAP documentation or notes related to document locking and concurrent processing for best practices and guidelines.

    If the problem persists or if you are unsure about unlocking a document, it is advisable to consult with your SAP Basis team or system administrator for further assistance.

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