How To Fix J3RM_RN028 - Material &1 line &2 is traceable by Serial Numbers, but S/N is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: J3RM_RN - Message class for RN documents processing

• Message number: 028

• Message text: Material &1 line &2 is traceable by Serial Numbers, but S/N is missing

What causes this issue?

Material &SYST-MSGV1& in Import Customs Declaration item &SYST-MSGV2& is
set to Serial Number material management method in
<DS:TRAN.J3RMRNGOODSV>Maintain Material Management Methods for
Traceability</>, but the document that is assigned to this item does not
contain a serial number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check your data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3RM_RN028 - Material &1 line &2 is traceable by Serial Numbers, but S/N is missing ?

  The SAP error message J3RM_RN028 indicates that a material is traceable by serial numbers, but the required serial number is missing in the transaction you are trying to perform. This typically occurs in scenarios where serial number management is enabled for a specific material, and the system expects a serial number to be provided for inventory movements, sales orders, or other related processes.
  Cause:
  
  Serial Number Management: The material in question is set up to require serial numbers, but the transaction does not include a serial number.
  Missing Data: The user may have forgotten to enter the serial number or the serial number may not have been properly recorded in the system.
  Configuration Issues: There may be issues with the configuration of the material master or the serial number profile.
  
  Solution:
  
  Enter Serial Number: Ensure that you provide a valid serial number for the material in the transaction. This can usually be done in the relevant field of the transaction screen.
  Check Material Master: Verify the material master data to ensure that the serial number management settings are correct. You can do this by navigating to the material master record and checking the "General Plant Data/Storage" or "Sales: General/Plant Data" views.
  Review Transaction Type: Make sure that the transaction you are performing is appropriate for the material's serial number requirements. For example, certain movements or sales may require serial numbers while others do not.
  Check for Existing Serial Numbers: If the material has been previously handled, check if there are existing serial numbers in the system that can be used.
  Consult Documentation: If you are unsure about the serial number requirements for the material, consult the relevant SAP documentation or your organization's SAP support team for guidance.
  
  Related Information:
  
  Serial Number Profile: This defines how serial numbers are managed for materials. Ensure that the profile is correctly assigned to the material.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MM03: Display Material
  MB1A: Goods Withdrawal
  MIGO: Goods Movement
  
  
  User Roles and Authorizations: Ensure that you have the necessary permissions to enter or modify serial numbers in the system.
  SAP Notes: Check for any SAP Notes related to serial number management that may provide additional insights or solutions to common issues.
  
  By following these steps, you should be able to resolve the error message and successfully complete your transaction.