How To Fix J3687 - Key for transaction has not been entered correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 687

• Message text: Key for transaction has not been entered correctly

What causes this issue?

With this transfer, you can maintain opportunity conditions for BCA
accounts, variable transactions, loans, or money market transactions.
In order to correctly identify a transaction, the following key fields
have to be specified:
BCA accounts:
BKKRS Bank area
ACNUM_EXT External account number
Variable transactions:
BUKRS Company code
VTNUM Transaction number
Loans:
RANL Contract number or
RANLALT1 Alternative contract number
Money market transactions:
RFHA Transaction number
The transaction could not be correctly identified because the key
fields for the transaction were not complete, or additional key fields
from other transaction categories were filled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3687 - Key for transaction has not been entered correctly ?

  The SAP error message J3687, which states "Key for transaction has not been entered correctly," typically occurs when there is an issue with the input data for a transaction. This error can arise in various contexts, such as when trying to post a document, create a record, or perform a transaction that requires a specific key or identifier.
  Causes:
  
  Incorrect Key Entry: The most common cause is that the key (such as a document number, customer ID, or material number) has been entered incorrectly. This could be due to typographical errors or incorrect formatting.
  Missing Key: The key may not have been entered at all, leading to the system being unable to identify the transaction.
  Data Inconsistency: The key may refer to a record that does not exist in the database, possibly due to data deletion or incorrect data migration.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the transaction associated with the key.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected input for the transaction.
  
  Solutions:
  
  Verify Key Entry: Double-check the key you have entered for any typographical errors. Ensure that it matches the expected format and value.
  Check for Existence: Ensure that the key you are trying to use actually exists in the system. You can do this by searching for the record in the relevant transaction or table.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction to understand the required key format and any additional parameters that may be needed.
  User Authorizations: Check if you have the necessary authorizations to perform the transaction. If not, contact your SAP administrator to request the required access.
  System Configuration: If the issue persists, it may be necessary to consult with your SAP Basis or configuration team to ensure that the system settings are correct and that there are no underlying issues affecting the transaction.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to look into specific transaction codes related to the operation you are trying to perform.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message J3687. SAP frequently updates its knowledge base with solutions to common problems.
  Support Forums: Consider visiting SAP community forums or support channels where other users may have encountered similar issues and shared their solutions.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.