How To Fix J3686 - Bank account with company code &, ext. number & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 686

  • Message text: Bank account with company code &, ext. number & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J3686 - Bank account with company code &, ext. number & does not exist ?

    The SAP error message J3686 indicates that the system cannot find a bank account associated with a specific company code and external number. This error typically arises during financial transactions or when trying to process payments, and it can be caused by several factors.

    Causes:

    1. Bank Account Not Created: The bank account may not have been created in the system for the specified company code.
    2. Incorrect Company Code or External Number: The company code or external number provided in the transaction may be incorrect or misspelled.
    3. Bank Account Deactivated: The bank account might have been deactivated or marked for deletion in the system.
    4. Authorization Issues: The user may not have the necessary permissions to access the bank account information.
    5. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect bank account data.

    Solutions:

    1. Verify Bank Account Creation:

      • Check if the bank account has been created for the specified company code. You can do this by navigating to the relevant transaction (e.g., FI12 for bank master data) and searching for the bank account.
    2. Check Company Code and External Number:

      • Ensure that the company code and external number you are using in the transaction are correct. Double-check for any typos or discrepancies.
    3. Activate or Create Bank Account:

      • If the bank account does not exist, you will need to create it. If it exists but is inactive, you may need to reactivate it.
    4. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to access and manage bank accounts. This may involve checking roles and permissions in the SAP system.
    5. Consult with IT or SAP Support:

      • If you are unable to resolve the issue, consult with your IT department or SAP support team for further assistance. They may need to check the system logs or perform additional troubleshooting.

    Related Information:

    • Transaction Codes:
      • FI12: Bank Master Data
      • OB52: Open and Close Posting Periods
      • FS00: G/L Account Master Data
    • Documentation: Refer to SAP Help documentation for detailed information on managing bank accounts and troubleshooting common errors.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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