How To Fix J3684 - Loan with company code &, internal number & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 684

  • Message text: Loan with company code &, internal number & does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message J3684 - Loan with company code &, internal number & does not exist ?

    The SAP error message J3684 indicates that a loan with a specific company code and internal number does not exist in the system. This error typically arises in the context of financial transactions, particularly when dealing with loans in the SAP system.

    Cause:

    1. Incorrect Company Code or Internal Number: The most common cause is that the company code or internal number entered does not match any existing loan records in the database.
    2. Loan Not Created: The loan may not have been created or may have been deleted.
    3. Authorization Issues: The user may not have the necessary permissions to view or access the loan information.
    4. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing records.
    5. Configuration Issues: There may be configuration issues in the SAP system that prevent the loan from being recognized.

    Solution:

    1. Verify Input Data: Double-check the company code and internal number you are using to ensure they are correct.
    2. Check Loan Records: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to search for the loan record and confirm its existence.
    3. Create Loan: If the loan does not exist, you may need to create it using the appropriate transaction code (e.g., F-02 for general journal entries).
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access loan information. This may involve checking user roles and permissions.
    5. Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to investigate further, especially if it relates to data migration or configuration issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for loan management and financial postings in SAP.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for loan management to understand the processes and requirements for creating and managing loans.
    • User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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