How To Fix J3535 - Collateral information cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 535

• Message text: Collateral information cannot be read

What causes this issue?

Either no collaterals exist for a processing block for loans/accounts,
or the expected collaterals could not be identified.
This message can appear especially when processing accounts or unsecured
loans without it meaning that there is necessarily an error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the specified loan/account collaterals actually needed to
be reported, based on the detailed warning messages relating to
collaterals (level four in the maintenance log).
If the loans/accounts exist, an error has occurred, and you need to
check your collateral position settings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3535 - Collateral information cannot be read ?

  The SAP error message J3535, which states "Collateral information cannot be read," typically occurs in the context of financial transactions or risk management within the SAP system, particularly in modules related to Treasury and Risk Management (TRM) or Financial Supply Chain Management (FSCM).
  Cause:
  The error can arise due to several reasons, including:
  
  
  Missing Data: The collateral information may not be properly maintained in the system. This could be due to missing entries in the relevant master data or transaction data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the collateral information.
  
  
  Configuration Issues: There may be configuration problems in the system that prevent the collateral data from being retrieved.
  
  
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  
  Data Consistency: There may be inconsistencies in the data that prevent the system from reading the collateral information correctly.
  
  
  Solution:
  To resolve the J3535 error, you can take the following steps:
  
  
  Check Data Maintenance:
  
  Verify that the collateral information is correctly maintained in the system. Check the relevant master data and ensure that all necessary fields are filled out.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access collateral information. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to collateral management in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check for any technical issues. This may involve looking at system logs, checking database connections, or consulting with your IT support team.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the collateral data. This may involve running specific reports or using transaction codes that help identify data issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to collateral management for any specific guidance or known issues that may relate to the error.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing collateral data, such as those for maintaining master data or running reports.
  SAP Notes: Check the SAP Support Portal for any notes related to error J3535, as there may be specific patches or updates that address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the J3535 error in your SAP system.